Measuring Service Experiences with Richard Hanks at Mindshare
As a former EVP and Corporate Officer at Marriott, where he led the marketing strategy, sales, distribution, and revenue management efforts for Marriott’s 13 lodging brands and $18 billion in sales,...
View ArticleUpdate on the VOIP Evolution
Join BearingPoint technologist Takashi Yoshizaki as he takes us through the evolution of VOIP. What started as simply carrying voice traffic over a data network is now a widely accepted technology and...
View ArticleGnani AI Enabled Voice Bots Empowering Enterprises at Scale – Intel on AI –...
In this Intel on AI podcast episode: Every customer call is an opportunity to gain information about customer preferences and provide a positive experience for callers. Yet, call centers can be...
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